Our Commitment to Your Privacy

Healthy Growth Mindset, LLC is committed to protecting the privacy of your protected health information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable state laws.

How We Use and Disclose Information

We may use or disclose your protected health information for treatment, payment, health care operations, as required by law, and for public safety purposes.

Uses Requiring Authorization

We will not use or disclose your information for purposes other than those described without your written authorization, except as permitted or required by law.

Your Privacy Rights

You have the right to access your records, request corrections, request restrictions, request confidential communications, receive a copy of this notice, and file a complaint if you believe your privacy rights have been violated.

Complaints

Complaints may be submitted to Healthy Growth Mindset, LLC, Attention: Privacy Officer / Clinical Director, 104 Circle Way, Suite B, Lake Jackson, TX 77566, or to the U.S. Department of Health and Human Services.

Changes to This Notice

Healthy Growth Mindset, LLC reserves the right to change this Notice of Privacy Practices at any time.

Contact Information

Website: www.healthygrowthmindset.com

Texas Privacy & Consumer Notice (HB 4224)

Texas law provides additional protections regarding the collection, use, and disclosure of personal and health-related information.

Healthy Growth Mindset, LLC complies with Texas House Bill 4224, which requires transparency about how personal data and health information are collected, used, stored, and protected.

Information We Collect

We may collect personal and health-related information, including but not limited to:

• Identifying information (name, contact information, date of birth)

• Health and mental health information relevant to treatment

• Insurance and billing information

• Information submitted through intake forms, secure portals, or direct communication

How Information Is Used

Information collected is used solely for legitimate purposes, including:

• Providing mental health services

• Treatment planning and coordination of care

• Billing and payment processing

• Compliance with legal, regulatory, and ethical obligations

• Practice operations and quality improvement

We do not sell personal or health information.

Disclosure of Information

Personal and health-related information is disclosed only:

• As permitted or required by law

• For treatment, payment, and health care operations

• With client authorization

• To protect client or public safety

Data Security

Healthy Growth Mindset, LLC implements reasonable administrative, technical, and physical safeguards to protect personal and health information from unauthorized access, use, or disclosure.

Your Rights Under Texas Law

You have the right to:

• Know what personal data is collected and how it is used

• Request access to your information

• Request corrections to inaccurate information

• Request deletion of information, when permitted by law

• Opt out of certain disclosures where applicable

• File a complaint regarding privacy or data practices

Complaints

Concerns or complaints regarding privacy or data practices may be submitted to:

Healthy Growth Mindset, LLC

Attention: Privacy Officer / Clinical Director

104 Circle Way, Suite B

Lake Jackson, TX 77566

You may also file a complaint with appropriate state or federal authorities.

Clients may also file complaints with the following Texas agencies:

Texas Behavioral Health Executive Council (BHEC)

Regulates Licensed Professional Counselors and other behavioral health professionals

Website: https://bhec.texas.gov

Office of the Texas Attorney General – Consumer Protection Division

Handles consumer complaints related to business and privacy practices

Website: https://www.texasattorneygeneral.gov/consumer-protection/file-consumer-complaint

Federal Authorities

Clients may file a complaint with:

U.S. Department of Health and Human Services (HHS)

Office for Civil Rights (OCR)

Handles HIPAA privacy complaints

Website: https://www.hhs.gov/ocr/privacy/hipaa/complaints

Compliance Statement

Healthy Growth Mindset, LLC complies with all applicable federal and Texas laws, including HIPAA, Texas HB 300, and Texas HB 4224. When state and federal requirements differ, the more protective privacy standard is applied.

Healthy Growth Mindset, LLC is committed to providing ethical, respectful, and high-quality mental health services. Clients receiving services have the following rights and responsibilities.

Client Rights

Clients have the right to:

• Be treated with dignity, respect, and professionalism.

• Receive services in a safe, supportive, and non-discriminatory environment.

• Be informed about the nature and purpose of counseling services.

• Participate actively in treatment planning and decisions.

• Ask questions and receive clear explanations regarding services.

• Privacy and confidentiality, except where disclosure is required by law.

• Request access to and copies of their health care records in accordance with state and federal law.

• Decline or discontinue services at any time.

• Express concerns or file a grievance without fear of retaliation.

• File complaints with appropriate regulatory or consumer protection agencies.

Client Responsibilities

Clients are responsible for:

• Providing accurate and complete information relevant to treatment.

• Participating honestly and respectfully in the counseling process.

• Attending scheduled appointments and providing required notice for cancellations.

• Communicating openly about concerns, goals, or changes in circumstances.

• Respecting professional boundaries and communication policies.

• Using emergency services (911 or 988) in crisis situations rather than routine clinical communication.

• Treating clinicians, staff, and others with courtesy and respect.

Shared Commitment

Counseling is a collaborative process. Healthy Growth Mindset, LLC is committed to ethical, evidence-informed care, and clients are encouraged to take an active role in their treatment.